25takabet Privacy Policy

1 Introduction

25takabet ("we", "us", or "the platform") operates a safe and reliable online entertainment service for users in Bangladesh. We place the highest importance on the privacy of our users and are fully committed to protecting your personal information.

This privacy policy explains how 25takabet collects information, the purposes for which that information is used, who it may be shared with, and how you can maintain control over your information. This policy applies to our website 25takabet.cam.

By using our site you are agreeing to this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

2 Information We Collect

25takabet may collect the following types of information. Each item of data is collected for a specific, legitimate purpose:

2.1 Registration and Account Information

When you register on our platform, we collect the following information:

• Full name and username
• Email address
• Date of birth (for age verification)
• Residential address
• Mobile number (for payment verification)
• National ID or passport number (where applicable)

2.2 Financial Transaction Information

To facilitate deposits and withdrawals, we collect payment-related information, including:

• bKash, Nagad, Rocket, or Upay mobile number
• Bank account details (for bank transfers)
• Transaction history and amounts

Important: We never collect or store your full card number or banking password.

2.3 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Information about the pages you visited
• Duration and date of visit
• Referral URL (where you came from before reaching our site)
• Information obtained through cookies and similar tracking technologies

2.4 Gaming Activity Information

To improve service quality and ensure fair play, we record information about your gaming activity, such as betting history, win and loss records, and game preferences.

3 Purpose of Using Information

25takabet uses your information only for the following legitimate purposes:

• Account Management: To create, maintain, and secure your account
• Service Delivery: To keep our gaming and betting services running without interruption
• Payment Processing: To complete deposits and withdrawals securely
• Identity Verification: To prevent fraud and ensure security
• Age Verification: To ensure access is limited to users aged 21 and above
• Customer Support: To resolve your questions and issues
• Responsible Gaming: To identify and prevent problematic gaming patterns
• Platform Improvement: To enhance the quality of our services and user experience
• Relevant Notifications: To send important updates, policy changes, or account-related notices

We never sell your information to third parties for marketing purposes without your consent.

4 Information Sharing and Disclosure

25takabet strictly protects the confidentiality of your information. Your information may be shared with third parties only in the following limited circumstances:

4.1 Payment Providers

Necessary information is shared with bKash, Nagad, Rocket, Upay, and approved banking partners to complete financial transactions. These partners also follow their own privacy policies.

4.2 Technology Service Providers

We work with trusted technology partners to operate our platform. They process your information only according to our instructions and do not use it for their own purposes.

4.3 Legal Obligations

If disclosure of information is required by legal necessity, a court order, or a legitimate request from a government authority, we may be obliged to provide it.

4.3 Fraud Prevention

Limited information may be shared with industry partners to protect the security of the platform and prevent fraudulent activity.

5 Cookies and Tracking Technologies

25takabet uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions
• Functionality Cookies: To remember your preferences and settings
• Analytics Cookies: To understand how the site is used, which helps improve the service

5.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the platform.

6 Data Security Measures

To ensure the security of your information, 25takabet has adopted industry-standard technical and organisational measures:

• SSL/TLS Encryption: All data transferred between you and our servers is encrypted
• Secure Payment Gateway: Financial transactions are handled with the highest level of security
• Access Controls: Only authorised personnel can access your information
• Regular Security Audits: Our systems undergo regular security testing
• Data Minimisation: Only the information necessary for the service is collected
• Two-Factor Authentication: An additional layer of protection for account security

We acknowledge that no method on the internet is 100% secure, but we are committed to ensuring the highest level of protection possible.

7 Data Retention Period

We retain your information only for as long as is necessary to provide the service or to meet legal obligations.

• Account Information: For as long as the account remains active, and thereafter for the applicable legal period
• Transaction Records: For the period required by financial regulatory requirements
• Communication Records: For a limited period to ensure the quality of customer service
• Technical Logs: For a short period for security analysis

After an account is closed, any unnecessary personal information is securely deleted.

8 Your Rights

As a user of the 25takabet platform, you have the following rights regarding your own information:

8.1 Right to Know

You have the right to know what information we hold about you. If you contact us, we will provide a summary of your information.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you can have it corrected. This can be done through account settings or via our customer support.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

In certain circumstances you may object to the processing of your information. Contact us for more details on this.

8.5 Right to Data Portability

You have the right to receive your information in a structured, commonly used, and machine-readable format.

9 Protection of Minors

25takabet strictly provides services to those aged 21 and above. We do not knowingly collect personal information from any minor.

Age is verified at the time of registration. If we become aware that a minor is using our platform, that account will be closed immediately and any collected information will be securely deleted. If you become aware of an account belonging to a minor, please contact us immediately.

10 Third-Party Links and Services

Our platform uses third-party services such as payment providers and game developers. These third-party services have their own privacy policies. 25takabet is not responsible for information collected while using those services.

We work only with trusted and recognised third parties, but we encourage users to review their own policies.

11 Changes to This Policy

25takabet may update this privacy policy from time to time. If there are any significant changes, we will notify you by email or through a notice on the platform.

Updated policies will take effect from the date of publication. Continued use of our platform after any change will be considered acceptance of the new policy.

The "Last Updated" date at the top of this page will always reflect the date of the most recent change. We encourage you to review this policy regularly.

12 Contact and Complaints

For any questions, requests, or complaints regarding this privacy policy or your information, please contact us:

• Email: [email protected]
• Live Chat: Direct support available 24/7

We will try to process your request as quickly as possible. Complex requests may take a little more time.